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Work with us

The book and the show are free, and they stay free. This is the other thing, said plainly: the two of us take on a small number of clients directly. Not a product, not a platform — us, in the room. It is paid, it is hands-on, and it is not for everyone.

AI business transformation

Someone in the seat,
not another deck.

A fractional chief AI officer or operating partner, accountable alongside you for whether anything actually changes — not a pilot, not a workshop that ends on Friday.

Most AI programmes buy seats, run training and measure adoption, then wonder why usage went up and nothing else did. The gap is never a production deficit. It is the seams: work that answers a question nobody is asking anymore, ceremonies built to compensate for problems the machines already solved, and a middle layer still routing status that now routes itself.

That is an operating problem, and it is fixed the way operating problems have always been fixed — by someone senior enough to decide, close enough to the work to see it, and around long enough to be wrong in front of you.

The verb question

Ask it first

Two futures are being built with this technology. They do not differ in their models. They differ in their verb.

Replace

Takes the producing, then asks what the people were for. One company deleted seven hundred agents’ worth of work — and spent the next year hiring humans back.

Empower

Takes the producing and hands the people the four questions. Same technology, same job — one company promoted 8,500 people into a billion-euro channel.

Only one of the two was rehiring.

Who you get

Hired separately or together

Erkang Zheng

Fractional chief AI officer and operating partner: in the seat with you for whether anything actually changes. The diagnostic, the seams, the briefing practice, and the middle layer that now routes itself.

Fractional chief AI officer · Operating partner

Jake Sorofman

Fractional CMO and go-to-market advisor, and an executive coach. Positioning, narrative, and the gap between what a company says and what it actually sells — plus the leaders carrying it.

Fractional CMO · Go-to-market advisory · Executive coaching

The engagements below are the AI transformation work, which the two of us run together. Jake’s go-to-market and coaching work is hired on its own terms — ask and we will point you at the right one.

The work — six modules

Mix to fit

None of this began as a service. Each one started as something we got wrong at our own company and had to fix; the book is the write-up. The chapter references are where each is described in full — free, and without us.

The Org Health Assessment

Seven domains, twenty-one points, one honest hour — clarity, ownership, cadence, velocity, load, feedback, growth.

What you get A scored baseline, and the weakest domain named. It tends to surprise the leaders who were most confident.

Written up in chs. 7, 14, 16

The Seams Workshop

Your top project’s leads in one room, each answering the same four questions about the same project. Then we read the differences aloud.

What you get The misalignment found in week two instead of at the QBR, while straightening it still costs one conversation.

Written up in chs. 4, 7

The Ceremony Audit

Every recurring meeting on the team calendar, tested with one question: which part of this is memory, and which part is steering?

What you get Automate the memory, keep the steering. Most teams get back about a day a week and miss none of it.

Written up in ch. 12

The Briefing Practice

Train the org to brief machines the way it would brief a new hire: intent, context, constraints, definition of done, staffing and budget by stakes.

What you get Fewer redos, a running cost you can actually see, and the five briefing sins out of the team’s habits.

Written up in chs. 10–11

Manager to Coach

The relay half of the manager’s job is being automated on schedule. We retrain the middle for the half that isn’t.

What you get Managers who coach instead of route, and the time protected for them to do it.

Written up in ch. 17

Drift Detection

Your work already leaves a continuous record. We wire it into a weekly read of whether daily decisions still touch the strategy.

What you get Drift read as a rate, week to week, instead of discovered as an event at the QBR.

Written up in chs. 15, 16

Why us Scar tissue, not a framework deck

We have run the boat into the rocks ourselves.

Erkang Zheng founded JupiterOne and took it to a billion-dollar valuation without shaking an investor’s hand — and had the worst quarter of his career while every team hit every milestone, because three of them were rowing in three directions.

That quarter is chapter seven. The fix is chapter fifteen. The engagements on this page are what he wishes someone had run on his own company in February instead of April.

Read the book first →
Everyone did their job. The jobs no longer added up. The boat spun in a slow, expensive circle.
The worst quarter Every team green across the board — ch. 7

The First Conversation

45 minutes · no charge

Before anything is scoped or invoiced, we spend 45 minutes on your situation. You talk; we ask the questions from the diagnostic. It costs nothing and there is no deck.

Come with three things: what you have rolled out, what it was supposed to change, and what actually changed. That is enough for us to tell you where the gap is — and, often enough, that you do not need us. We say so when it is true. The book’s tools are free and most teams can run them without help.

Ask for a time →

Scheduling link coming shortly — email reaches us in the meantime.

Correspondence

Questions
What makes this different from an AI consulting engagement?
Most AI transformations are tool rollouts wearing a strategy’s clothes: pick a vendor, buy seats, run training, measure adoption. That treats AI as a tool. We treat it as a hire — which changes the whole engagement, because onboarding, briefing, review depth, and cost per outcome become the work. Adoption is not the goal. Judgment at scale is.
Who is this for?
Leaders of organizations somewhere between fifty and five thousand people who have already bought the seats and are quietly unsure what changed. If your AI initiative has high usage numbers and flat business outcomes, that is the exact gap we work in.
What is the “verb” question?
There are two futures being built with this technology and they do not differ in their models — they differ in their verb. One replaces: it takes the producing, then asks what the people were for. The other empowers: it takes the producing and hands the people the four questions. For every AI initiative in flight, we name its verb out loud and choose it on purpose instead of by drift.
Do you do the technical implementation?
We work at the management layer — how work is briefed, reviewed, measured, and aligned — and we work alongside whatever stack you already have. Where a build is needed, the appendix tools in the book are deliberately buildable with parts nobody sells you, and we will show your team how.
Can we just run the book’s tools ourselves?
Yes, and you should. The book’s appendix is complete enough to use with a pen, and the expanded field guides are free. Bring us in when the honest hour keeps not happening, or when the answer it gives you is one the room cannot say to itself.